Customer Experience Management

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Customer Experience Management

Customer Experience Management
Author :
Publisher : Tasora Books
Total Pages : 300
Release :
ISBN-10 : 1934690953
ISBN-13 : 9781934690956
Rating : 4/5 (956 Downloads)
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Book Synopsis Customer Experience Management by : Nihat Tavşan

Download or read book Customer Experience Management written by Nihat Tavşan and published by Tasora Books. This book was released on 2018-05-07 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: We are passing through a paradigm shift and surviving in this upcoming paradigm doesn't seem possible through traditional marketing and management strategies. Today being brand is not a privilege any more, there are dozens of reliable brands almost in every industry. But still businesses need to differentiate and outperform the competition but how?


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We are in what many call “The Age of the Customer.” Customers are empowered more than ever before and demand a high level of customer attention and service. T