Delivering World-Class Technical Support
Author | : Navtej Khandpur |
Publisher | : |
Total Pages | : 340 |
Release | : 1997 |
ISBN-10 | : UOM:39076001733158 |
ISBN-13 | : |
Rating | : 4/5 ( Downloads) |
Download or read book Delivering World-Class Technical Support written by Navtej Khandpur and published by . This book was released on 1997 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: Technical support is essential for any computer vendor, whether to answer application questions or to handle the problems that inevitably occur. This book will help any company develop a top-flight technical support department., offering guidelines on both organization and development. It discusses such topics as work distribution, scheduling and organization, and more.