Handbook Of Solution Focused Conflict Management

Download or read book Handbook of Solution-Focused Conflict Management written by Fredrike Bannink and published by Hogrefe Publishing GmbH. This book was released on 2010-09-07 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: Benjamin Franklin once said: "Every problem is an opportunity in disguise." In the new and highly successful approach of solution-focused conflict management described here, the focus is on discovering these opportunities to find the "win-win" scenario. The key lies in asking eliciting questions about goals, exceptions, and competencies and in motivating clients to change. Clients' perspectives are considered primary, and they are empowered to formulate their own hopes for the future and to devise ways to make them happen. Focusing on the preferred future facilitates change in the desired direction.