Harvard Business Review On Increasing Customer Loyalty

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Harvard Business Review on Increasing Customer Loyalty

Harvard Business Review on Increasing Customer Loyalty
Author :
Publisher : Harvard Business Press
Total Pages : 234
Release :
ISBN-10 : 9781422162521
ISBN-13 : 1422162524
Rating : 4/5 (524 Downloads)
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Book Synopsis Harvard Business Review on Increasing Customer Loyalty by : Harvard Business Review

Download or read book Harvard Business Review on Increasing Customer Loyalty written by Harvard Business Review and published by Harvard Business Press. This book was released on 2011 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do you keep your customers coming back - and get them to bring others? This collection of HBR articles helps you: turn angry customers into loyal advocates; get more people to recommend you; boost customer satisfaction by satisfying your employees; and, focus on profitable customers - whether they're loyal or not.


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