Improving Service Quality

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Service Quality

Service Quality
Author :
Publisher : Lexington Books
Total Pages : 416
Release :
ISBN-10 : 0669211524
ISBN-13 : 9780669211528
Rating : 4/5 (528 Downloads)

Book Synopsis Service Quality by : Stephen Walter Brown

Download or read book Service Quality written by Stephen Walter Brown and published by Lexington Books. This book was released on 1991 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: To learn more about Rowman & Littlefield titles please visit us at www.rowmanlittlefield.com.


Service Quality Related Books

Service Quality
Language: en
Pages: 416
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Categories: Business & Economics
Type: BOOK - Published: 1991 - Publisher: Lexington Books

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To learn more about Rowman & Littlefield titles please visit us at www.rowmanlittlefield.com.
Improving Service Quality in the Global Economy
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Within American service sector organizations there exists a gap between understanding customer service quality improvement (QI) theories and applying them. Impr
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Providing clear guidance for anyone servicing internal or external customers, this book offers a framework for analyzing and managing quality using a comprehens
Service Quality and Productivity Management
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Preface -- Introduction -- Integrating service quality and productivity strategies -- What is a service quality? -- Identifying and correcting service quality p
Proceedings of the 1990 Academy of Marketing Science (AMS) Annual Conference
Language: en
Pages: 581
Authors: B. J. Dunlap
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This volume includes the full proceedings from the 1990 Academy of Marketing Science (AMS) Annual Conference held in New Orleans, Louisiana. The research and pr