Service Quality

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Service Quality

Service Quality
Author :
Publisher : Lexington Books
Total Pages : 416
Release :
ISBN-10 : 0669211524
ISBN-13 : 9780669211528
Rating : 4/5 (528 Downloads)

Book Synopsis Service Quality by : Stephen Walter Brown

Download or read book Service Quality written by Stephen Walter Brown and published by Lexington Books. This book was released on 1991 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: To learn more about Rowman & Littlefield titles please visit us at www.rowmanlittlefield.com.


Service Quality Related Books

Service Quality
Language: en
Pages: 416
Authors: Stephen Walter Brown
Categories: Business & Economics
Type: BOOK - Published: 1991 - Publisher: Lexington Books

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To learn more about Rowman & Littlefield titles please visit us at www.rowmanlittlefield.com.
Service Quality
Language: en
Pages: 201
Authors: Roland T. Rust
Categories: Business & Economics
Type: BOOK - Published: 1994 - Publisher: SAGE

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The importance of service and service quality has been growing in the world economy since the late 1970s. Establishing new levels of sophistication and rigor, a
Assessing Service Quality
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Type: BOOK - Published: 2015-05-12 - Publisher: American Library Association

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This extensively revised and updated edition explores even further the ways technology influences both the experiences of library customers and the ways librari
Delivering Quality Service
Language: en
Pages: 190
Authors: Valarie A. Zeithaml
Categories: Business & Economics
Type: BOOK - Published: 2010-05-11 - Publisher: Simon and Schuster

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Excellence in customer service is the hallmark of success in service industries and among manufacturers of products that require reliable service. But what exac
Delivering Satisfaction and Service Quality
Language: en
Pages: 204
Authors: Peter Hernon
Categories: Business & Economics
Type: BOOK - Published: 2001 - Publisher: American Library Association

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Good customers expect excellent service. Increasingly, library customers are looking to online services instead of to the library for information. For every lib