Internal Brand Management In An International Context

Download or read book Internal Brand Management in an International Context written by Christina Ravens and published by Springer Science & Business Media. This book was released on 2013-10-29 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt: Employees with a sound knowledge of and strong commitments to a brand are likely to display behaviors that conform to a brand’s identity, so called brand citizenship behavior. Organizations have access to various internal branding instruments that support commitment structures but multinational corporations are challenged by a diverse workforce environment. The study analyzes the relevance of these instruments across a German, Chinese and North American sample. This research further analyzes the impact of an individual’s cultural values on brand commitment which is an antecedent to brand citizenship behavior.