Itil V3 Planning To Implement Service Management

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ITIL V3 Planning to Implement Service Management

Author	: Colin Rudd
Publisher	: The Stationery Office
Total Pages	: 336
Release	: 2010
ISBN-10	: 0113311095
ISBN-13	: 9780113311095
Rating	: 4/5 (095 Downloads)

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Book Synopsis ITIL V3 Planning to Implement Service Management by : Colin Rudd

Download or read book ITIL V3 Planning to Implement Service Management written by Colin Rudd and published by The Stationery Office. This book was released on 2010 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook provides advice and guidance to organisations considering implementing service management. It features a six-step process to planning service management implementation; relationships, roles, organisation & structure and enablers and blockers to successful service management.

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