Lean Six Sigma Green Belt For Services Student Guide

Download or read book Lean Six Sigma Green Belt for Services Student Guide written by Juran and published by . This book was released on 2013-08-12 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: Juran's Online Lean Six Sigma Green Belt is a self-paced program covering the Lean andDMAIC (Define-Measure-Analyze-Improve-Control) methodologies and associated toolsneeded to complete a Green Belt project. Green Belt training serves two purposes. First, ittrains team members to function as part of an effective Lean Six Sigma team; second, itbegins to prepare them to lead projects and eventually become Black Belts. The typicalperformance infrastructure, including belt levels and other roles, is explained in thePerformance Excellence Basics section of this chapter.This workshop is designed for anyone selected by their organization to work as a Green Belton a Lean Six Sigma project, as well as Champions who would like to have a deeperknowledge of the tools and techniques.The ideal Green Belt Online Certification candidate: Is receptive to using quantitative methods Has at least high-school math capability Is knowledgeable about a specific process or processes that are likely to be a focusof future Black Belt projects Has proven analytical and technical skills Has a task orientation; has a track record of completing assignments Is able to balance project work and other routine duties/workload; manages timeand stress effectively Is computer comfortable and adept with Microsoft(r) Windows(r), Word, and Excel; notaverse to learning new computer tools for analysis Has good interpersonal skills: Listening, leading meetings, handling challenges andresistance, building alliances and collaboration, managing group dynamics Has good communication skills: Verbal, written, presenting Generally, is well regarded by peers Is a team player Program ObjectivesUpon completion of this program, participants will be able to: Develop a working knowledge of the Lean DMAIC methodology Use appropriate tools at the right times to solve the problem and reach the goal Lead an improvement team Demonstrate mastery of the Green Belt body of knowledge through Juran Certification