Managing Customer Experiences in an Omnichannel World
Author | : Taşkın Dirsehan |
Publisher | : Emerald Group Publishing |
Total Pages | : 382 |
Release | : 2020-11-26 |
ISBN-10 | : 9781800433908 |
ISBN-13 | : 1800433905 |
Rating | : 4/5 (905 Downloads) |
Download or read book Managing Customer Experiences in an Omnichannel World written by Taşkın Dirsehan and published by Emerald Group Publishing. This book was released on 2020-11-26 with total page 382 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Customer Experiences in an Omnichannel World explores how organizations integrating both the physical and virtual environments for consumers will enable them to effectively manage the customer experience.