Monday Morning Customer Service
Author | : David Reed |
Publisher | : CornerStone Leadership Inst |
Total Pages | : 124 |
Release | : 2004-02 |
ISBN-10 | : 0974640328 |
ISBN-13 | : 9780974640327 |
Rating | : 4/5 (327 Downloads) |
Download or read book Monday Morning Customer Service written by David Reed and published by CornerStone Leadership Inst. This book was released on 2004-02 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: Monday Morning Customer Service is a powerful story about how to develop and keep loyal customers. It is written from the perspective of a person recently promoted to director of customer service and his interaction with a successful mentor.