Positively Outrageous Service
Author | : T. Scott Gross |
Publisher | : Grand Central Pub |
Total Pages | : 236 |
Release | : 1991 |
ISBN-10 | : 0446394688 |
ISBN-13 | : 9780446394680 |
Rating | : 4/5 (680 Downloads) |
Download or read book Positively Outrageous Service written by T. Scott Gross and published by Grand Central Pub. This book was released on 1991 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: A business consultant and service guru details how to really prosper in today's tough business world by providing service above and beyond the call of duty. In this dynamic, fascinating book, T. Scott Gross shows how anyone can take customer service to a whole new level every day of the year using creative methods.