Tales of Knock Your Socks Off Service
Author | : Kristin Anderson |
Publisher | : Amacom |
Total Pages | : 212 |
Release | : 1998 |
ISBN-10 | : 0814479715 |
ISBN-13 | : 9780814479711 |
Rating | : 4/5 (711 Downloads) |
Download or read book Tales of Knock Your Socks Off Service written by Kristin Anderson and published by Amacom. This book was released on 1998 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 10th book in the "Knock Your Socks Off Service" series tells tales (101 of them) of memorable customer service, customer service heroes, and service providers who have gone "above and beyond" for their customers. With its humor, pragmatic observations, and stories, anyone at any service level will get a kick out this book.