Tales Of Knock Your Socks Off Service

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Tales of Knock Your Socks Off Service

Author	: Kristin Anderson
Publisher	: Amacom
Total Pages	: 212
Release	: 1998
ISBN-10	: 0814479715
ISBN-13	: 9780814479711
Rating	: 4/5 (711 Downloads)

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Book Synopsis Tales of Knock Your Socks Off Service by : Kristin Anderson

Download or read book Tales of Knock Your Socks Off Service written by Kristin Anderson and published by Amacom. This book was released on 1998 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 10th book in the "Knock Your Socks Off Service" series tells tales (101 of them) of memorable customer service, customer service heroes, and service providers who have gone "above and beyond" for their customers. With its humor, pragmatic observations, and stories, anyone at any service level will get a kick out this book.

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The successful "Knock Your Socks Off" (KYSO) formula for wowing customers is back, adapted into a surefire strategy for winning sales by the illustrious consult

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Based on the popular, breezy approach of the Knock Your Socks Off Service series, the authors provide managers with an upbeat primer on creating a first-class r