The Best NOC and Service Desk Operations BOOK EVER!
Author | : Erick Simpson |
Publisher | : |
Total Pages | : 486 |
Release | : 2009-10-01 |
ISBN-10 | : 0978894332 |
ISBN-13 | : 9780978894337 |
Rating | : 4/5 (337 Downloads) |
Download or read book The Best NOC and Service Desk Operations BOOK EVER! written by Erick Simpson and published by . This book was released on 2009-10-01 with total page 486 pages. Available in PDF, EPUB and Kindle. Book excerpt: The fourth publication in MSP University's bestselling Managed Services series reveals how to build, staff, and maintain a NOC and Service Desk effectively and profitably, along with best practices and techniques to increase efficiencies and net profits for these critical service delivery business units.