The Complete Guide to Customer Support
Author | : Joe Fleischer |
Publisher | : CRC Press |
Total Pages | : 273 |
Release | : 2002-01-04 |
ISBN-10 | : 9781482280760 |
ISBN-13 | : 1482280760 |
Rating | : 4/5 (760 Downloads) |
Download or read book The Complete Guide to Customer Support written by Joe Fleischer and published by CRC Press. This book was released on 2002-01-04 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today's support operations face greater responsibilities than the help desks of the 1990s. That's because customers expect 24x7 assistance on whatever channel they choose - no matter what type of products and/or services they buy. The Complete Guide t