The Complete Idiots Guide To Great Customer Service

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The Complete Idiot's Guide to Great Customer Service

Author	: Donald W. Blohowiak
Publisher	: Penguin
Total Pages	: 366
Release	: 1997
ISBN-10	: 0028619536
ISBN-13	: 9780028619538
Rating	: 4/5 (538 Downloads)

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Book Synopsis The Complete Idiot's Guide to Great Customer Service by : Donald W. Blohowiak

Download or read book The Complete Idiot's Guide to Great Customer Service written by Donald W. Blohowiak and published by Penguin. This book was released on 1997 with total page 366 pages. Available in PDF, EPUB and Kindle. Book excerpt: Describes how to create a service-oriented organization, including training customer service representatives, soothing angry customers, and understanding employee and customer motivation

The Complete Idiot's Guide to Great Customer Service Related Books

Language: en
Pages: 366

The Complete Idiot's Guide to Great Customer Service

Authors: Donald W. Blohowiak

Categories: Business & Economics

Type: BOOK - Published: 1997 - Publisher: Penguin

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Describes how to create a service-oriented organization, including training customer service representatives, soothing angry customers, and understanding employ

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The Complete Idiot's Guide to Best Practices for Small Business

Authors: Brandon Toropov

Categories: Business & Economics

Type: BOOK - Published: 2011-10-04 - Publisher: Penguin

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• Illustrates how to make money and keep it with time-honored strategies • Insightful real-life anecdotes to illustrate key concepts

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The Complete Idiot's Guide to Cold Calling

Authors: Keith Rosen

Categories: Business & Economics

Type: BOOK - Published: 2004-08-03 - Publisher: Dorling Kindersley Ltd

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Does this sound familiar? 'If I could get in front of the prospect, the rest of the selling process becomes easier. It's just getting in front of them that's th

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The Complete Idiot's Guide to Growing Your Business with Google

Authors: Dave Taylor

Categories: Business & Economics

Type: BOOK - Published: 2005 - Publisher: Penguin

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Presents strategies for achieving a successful Internet marketing campaign using Google.

Language: en
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The Complete Idiot's Guide to Dealing with Difficult Employees

Authors: Robert Bacal

Categories: Business & Economics

Type: BOOK - Published: 2000 - Publisher: Penguin

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Provides managers techniques such as intervention and arbitration to maintain a productive working environment despite problem employees, and discusses ways emp