The Complete Idiot's Guide to Great Customer Service
| Author | : Donald W. Blohowiak |
| Publisher | : Penguin |
| Total Pages | : 366 |
| Release | : 1997 |
| ISBN-10 | : 0028619536 |
| ISBN-13 | : 9780028619538 |
| Rating | : 4/5 (538 Downloads) |
Book Synopsis The Complete Idiot's Guide to Great Customer Service by : Donald W. Blohowiak
Download or read book The Complete Idiot's Guide to Great Customer Service written by Donald W. Blohowiak and published by Penguin. This book was released on 1997 with total page 366 pages. Available in PDF, EPUB and Kindle. Book excerpt: Describes how to create a service-oriented organization, including training customer service representatives, soothing angry customers, and understanding employee and customer motivation
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