The Lean Toolbox For Service Systems

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The Lean Toolbox for Service Systems

The Lean Toolbox for Service Systems
Author :
Publisher : Picsie Books
Total Pages : 0
Release :
ISBN-10 : 0954124448
ISBN-13 : 9780954124441
Rating : 4/5 (441 Downloads)
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Book Synopsis The Lean Toolbox for Service Systems by : John Bicheno

Download or read book The Lean Toolbox for Service Systems written by John Bicheno and published by Picsie Books. This book was released on 2008 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presents a set of core tools for Lean service operations with particular attention given to mapping tools in service. Begins with the inter-related concepts of The Systems Approach and Lean Philosophy as they apply to service. Continues with a classification for Lean Service and gives a three-level approach to mapping in various types of service situation. Concludes with a look at the essential Lean service tools.


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