Water Quality Complaint Investigator's Field Guide
Author | : William C. Lauer |
Publisher | : American Water Works Association |
Total Pages | : 116 |
Release | : 2011-01-12 |
ISBN-10 | : 1613000146 |
ISBN-13 | : 9781613000144 |
Rating | : 4/5 (144 Downloads) |
Download or read book Water Quality Complaint Investigator's Field Guide written by William C. Lauer and published by American Water Works Association. This book was released on 2011-01-12 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide presents solutions to common customer water quality complaints to make dealing with customer complaints a rewarding and an important part of a water supplier's overall customer satisfaction plan.